Established over 70 years ago, we have the largest stock of UK outline OO and N gauge railways. Choose from over 23,000 products on our secure website. We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have. Please note our shop opening hours differ from our phone/email hours which are shown below - Shop: MON-SUN - 9am to 5pm Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
John , Romania -
27 May 2020 -
Hattons - What more can you want- they are always there when you need them and at reasonable prices you can afford !! Thanks Christine Hatton.
Barrie , Whitchurch, Shropshire -
23 May 2020 -
Thanks Christine excellent service as usual, items arrived well before predicted. Well done I have always had good response from Hattons whatever I have ordered and very good prices
Alan , Sheffield South Yorkshire S2 3pb -
21 May 2020 -
Very happy with the service I have received thank you I will be ordering again I am interested in 1/43post office models very professional quality products thanks again
Aldred , Sheffield -
13 May 2020 -
Delivery received within 2 working days of order. Very well packed. Very good choice of products and all competitively priced. Would recommend to all prospective buyers,
Stuart , Egremont, Cumbria -
08 May 2020 -
The usual very good service from Hattons. As ever, easy to order Online. The ordering process is intuitive and straightforward. Confirmation email sent, and further information on the progress of my order covering picking, dispatch and expected delivery and by whom sent by email. And the model ordered is a delight too. The hand-Signed card by Christine Hatton is a nice touch. Makes me feel valued as a customer.
Peter , Nantwich, Cheshire -
07 May 2020 -
Always helpful and carries an extremely large stock of model railway loco's and rolling stock in various gauges, plus a large selection of control equipment for DC and DCC.
Phil , Gloucestershire -
07 May 2020 -
Always professional and friendly service from Hattons. Very good advice on any product queries. Wide range of stock with quick despatch. Web site is very easy to use.
Richard , Australia -
05 Apr 2020 -
I have been a customer of Hattons since the 1960s. I continue to purchase from because of thier excellent service. I only buy via the internet due to moving & living in Australia and I recommend post and packing as faultless. Any queries I have regarding the availabilty of new products are dealt with swiftly. Highly recommended.
Louis , France -
04 Apr 2020 -
My case was followed by two Hatton's members. Helpfulness of staff: Very satisfied with the reply to my request I received from Hatton's. Problem of tracking and delivery times due to the current situation with coronavirus.
Ian , Oxford -
01 Apr 2020 -
I asked for some advice, during the coronavirus crisis, (When the shop was closed) but they still managed to come back to me quickly and with helpful advice.
Peter , Swadlincote -
10 Feb 2020 -
Flying Scotsman was on the Wishlist. Following an email I purchased a TTS DCC Flying Scotsman at an excellent price, the model arrived earlier than expected ran well on the club layout straight out of the box with all functions accessed.
Lee , Perth Western Australia. -
10 Feb 2020 -
Found Hattons staff very helpful. Would highly recommend them.they were willing to offer me various ways for payment as I don't like personal trading on the internet.
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